How To Consign

 


 From The Heart strives to make consignment fun and easy.

Here’s how it works:

• Please call us to make an appointment at 484-509-4441.

• We accept up to 25 total pieces of clothing/accessories/jewelry.

• Items must remain on consignment for 90 days (except seasonal items).

• Individual consignors receive 40% on items selling under $99, 50% for items selling between $99.01 - $199.99, 60% for any item sold over $200, and on high-end luxury items, consignor receives 70% (ie. Louis Vuitton, Gucci, Prada...).

 • A consignor account will be maintained for you. Choose your payout option from the following three selections. 1. Funds in your account can be used as store credit. 2. Pick up your check at the store. 3. With a minimum of $35 in your account, choose to have a check mailed to you at the beginning of the month. A $2.00 fee will be deducted for postage/envelope. Consignor funds are available at any time. Checks are written for the amount. Cash is not given.

• There are 2 options for Consignor’s with unsold merchandise after the markdown period :

  1. Store Manage - Unsold items will either be re-consigned at a lower price or donated to one of several worthy non-profit organizations in Berks County.
  2. Return - Consignors choosing to have their items returned can pick up their items after 90 days or before the end of the season. It is the consignor's responsibility to contact our store after their 90-day period has ended for pick up.  

Acceptance guidelines:

We're looking for your best!

Clothing must be brought in on hangers (which will be returned) or nicely folded in a bin, basket or shopping bag (no trash bags).

Items for consignment must be gently worn, clean, free of dust and pet hair, from a smoke-free home, in ready to sell condition and in the correct season being accepted. All handbags must be vacuumed out and dust-free, all sterling jewelry must be tarnish-free, and all watches must be operational. We reserve the right to charge a cleaning fee if necessary.

We will not accept:

  • Items with stains, are dirty, pilled, wrinkled, covered in pet hair or in need of repair.

  • Items with clothing tags that have names written on them.

  • Items from households where people smoke or where clothes have been stored with moth balls.

  • Anything with sequins or other embellishments that are missing beads or other attachments.

  • Any non-authentic items.

  • We will not accept items which are not immediately presentable for the sales floor.

Please watch our 5 Easy Steps to Consign With Us video for more information!